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At Canillo, we value our customers and are here to assist you with any questions, concerns, or feedback. Feel free to reach out to us using the information below:

  • Customer Support Emailhelp@gethelloshape.com
  • Response Time: We strive to respond to all inquiries within 24-48 hours, excluding weekends and holidays.
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Common Topics We Can Assist With:

  • Product inquiries and sizing recommendations.
  • Order status and tracking.
  • Returns, exchanges, and refunds.
  • General feedback or suggestions.

We appreciate your trust in HelloShape and are committed to providing you with exceptional service. Don’t hesitate to contact us—we’re here to help!